Dell Pro Headset WH3022 review exploring comfort, noise cancellation, and audio performance features

Description

Design and Comfort of the Dell Pro Stereo Headset

Testing the Dell Pro Stereo Headset – WH3022 was an experience that highlighted its thoughtful design. The on-ear earpiece shape paired with cushioned earpads and an adjustable headband made it genuinely comfortable for extended use. I wore it during long work calls, and I didn’t feel the usual pressure or discomfort that some headsets can cause. The lightweight build at just 3.36 ounces is an added bonus, especially when you’re wearing it for hours. The design is minimal yet functional, and the detachable USB-A cable ensures easy storage without tangling.

One thing that stood out was the boom mic’s adjustability. Being able to wear it on either side is a small but significant touch. It caters to personal preferences, which I appreciated more than expected. While the build quality feels solid, the plastic components do leave a bit to be desired in terms of premium feel.

Audio Quality and Noise Cancellation Performance

What impressed me most was the audio clarity. The frequency range of 20 Hz to 20,000 Hz delivers a balanced sound profile that’s perfect for calls and light gaming. Although it’s not designed to replace high-end gaming or audiophile headphones, it performs admirably in its category. The built-in noise cancellation feature is a game-changer for a work-from-home setup. I tested it in a noisy room with some background chatter, and my colleagues reported that my voice came through crystal clear.

However, don’t expect miracles when it comes to music playback. While it’s decent, the headset leans more towards functional clarity rather than rich, immersive soundscapes. The hearing protection feature, which automatically detects loud noises and prevents audio spikes, is a thoughtful addition. This is especially useful for those sudden, unexpected sounds that could otherwise be jarring.

Control Features and User Convenience

The convenience factor is where this headset truly shines. Its control panel allows for quick adjustments like muting, unmuting, and volume changes, all without fumbling around. This was especially handy during video calls when I had to mute myself quickly. The Teams certification and compatibility with leading UC platforms make it an excellent choice for professionals. I tested it with a variety of platforms like Zoom and Microsoft Teams, and it worked seamlessly.

The plug-and-play connectivity via USB-A means there’s no setup hassle. It’s as simple as connecting it to your computer, and you’re good to go. However, I did notice the lack of compatibility with USB-C devices unless you have an adapter, which might be inconvenient for some users.

Key Benefits

• Exceptional audio clarity ideal for calls and light gaming.
• Built-in noise cancellation effectively blocks ambient sounds.
• Hearing protection feature prevents audio spikes, ensuring safe listening.
• Lightweight design with cushioned earpads for all-day comfort.
• Teams certification ensures compatibility with professional platforms.

Areas for Improvement

• The plastic build quality feels less premium compared to competitors.
• Limited compatibility with USB-C devices without an adapter.
• Average performance for music playback, lacking depth and richness.

Competing Products

When comparing the Dell Pro Stereo Headset to its competitors, several factors come to light. For instance, brands like Logitech and Jabra offer models that compete directly in terms of functionality and price range. The Logitech H390, for example, shares similar features like noise cancellation and USB connectivity but lacks the adjustable boom mic flexibility of the Dell headset. On the other hand, Jabra’s Evolve series offers superior build quality and better sound for music but comes at a noticeably higher price point.

The noise-cancellation feature in Dell’s product is on par with these competitors, but its lightweight design gives it an edge for all-day wear. However, the lack of USB-C support could be a dealbreaker for users with newer laptops or devices.

Cost-Effectiveness

Looking at the price-to-quality ratio, I’d say this headset offers solid value for professionals needing reliable audio clarity for calls. While it doesn’t wow in every department, it covers the essentials extremely well. The Teams certification and noise cancellation alone make it a worthy investment for remote workers or anyone on frequent calls. However, if you’re someone who values music playback as much as call quality, you might want to explore other options that offer a richer sound profile.

Additional information